Big Vigs Return Policy

At Big Vigs, we work hard to provide you with a curated selection of high-quality, limited-supply goods. Due to the exclusive nature of our products, we have a limited return policy.

Damaged or Defective Items

If you receive a damaged or defective product, please contact our customer service team within 7 days of receiving your order with your order number and a detailed description of the issue. We’re here to help.

Return Requests

Returns are not accepted under normal circumstances. Exceptions may be made if you received the wrong item or a defective product. All requests are handled on a case-by-case basis.

Authorization Required

All returns require prior authorization from Big Vigs. Do not send items without approval. Approved returns will include instructions on how to proceed.

Shipping Costs

Return shipping costs are the responsibility of the customer.

Refunds

Approved returns will be refunded to the original payment method within 7 days after the item is received.

Final Sale Items

Some products are marked as final sale and cannot be returned. Please check product descriptions carefully before purchasing.

By purchasing from Big Vigs, you acknowledge and accept this return policy. For questions or concerns, contact our customer service team through our website.